Our specialist training courses

“The right specialist training means our partners and industry professionals can meet their customers’ demands for the best renewable energy systems, delivered to the highest possible standards. This is where the Innasol Academy excels, and I am proud to be at the core of such a successful training facility.”
Elmar Deutsch
ETA Training Manager

The best begins with training

The best teachers in the business, demonstrating what we believe to be the finest renewable heating systems on the planet. At the Innasol Academy, excellence is at the core of all of our training courses. Which means all our qualified partners can consistently deliver a standard of service that’s as premium as the products they install.

  • ETA Biomass Specialist Training

    • Module 1: Technical sales and product knowledge

      Target Group: Designers, Sales, Specifiers, Engineers and Architects.

      Duration: 1 day

      This course covers:

      • ETA and Innasol “The perfect team”.
      • Biomass technology for long term sustainability.
      • Basic hydraulics and buffer sizing.
      • Scope of touch control and ‘mein ETA’ capability.
      • Complete ETA product range in depth.
      • ETA biomass “Always a step ahead”.
    • Module 2: Application and installation

      Target Group: Engineers, Installers, Service Technicians.

      Duration: 1 day

      This course covers:

      • Hydraulic designs and application.
      • Fuel store and fuel feed design options.
      • Boiler positioning and fuel feed assembly.
      • Flue guidelines with emphasis on “good practice”.
      • Wiring and circuit board management.
    • Module 3: Service and maintenance

      Target Group: Installers, Service Technicians.

      Duration: 1 day

      This course covers:

      • In depth control navigation and parameter set up.
      • Complete touch panel and ‘mein ETA’ functionality.
      • Essential pre start up checks.
      • Complete operating and monitoring of “The burn process”.
      • Trouble shooting and fault finding.
      • User hand over and instruction.
    • Module 4: Service and maintenance

      Target Group: Installers, Service Technicians.

      Duration: 1 day

      This course covers:

      • Monitoring and assessing the boiler information.
      • Understanding fuel management and the effects on performance and service.
      • Required service and maintenance procedures for the complete ETA biomass range.
      • Troubleshooting and parts replacement.
      • Life expectancy and checking for wear of components.
    • Module 5: Advanced Bespoke Training

      Target Group: Experienced Service Technicians.

      Duration: 2 days

      This course covers:

      • Designed individually to address specific issues relating to experiences in the industry.
      • Like experienced technicians from different companies share and discuss specific circumstances.
      • This is pre-designed and features requested issues from field technicians along with factory feedback.
  • IDM Heat Pump Training

    • Module 1: Product understanding and application

      Target Group: Designers, Sales, Specifiers, Engineers and Architects.

      Duration: 1 day

      This course covers:

      • Understanding air-source and ground source technology.
      • Details of the Innasol and IDM heat pump solutions.
      • Correct sizing and application of the Innasol Pro heat pump solution.
      • Complete cost analysis and projected return on investment.
    • Module 2: Installation and commissioning

      Target Group: Engineers, Installers, Service Technicians.

      Duration: 1 day

      This course covers:

      • Design and application overview.
      • Installation of main heat pump unit.
      • Installation of associated components and hydraulics.
      • Complete wiring of the system.
      • Commissioning and start up checks.
      • End user handover and operating instruction procedure.
    • Module 3: Service and Maintenance

      Target Group: Installers, Service Technicians.

      Duration: 1 day

      This course covers:

      • Routine maintenance of Innasol & IDM heat pumps.
      • Checking and troubleshooting electrics and hydraulics.
      • Checking and troubleshooting the refrigerant system.
      • Replacement parts procedures.
      • Warranty and documentation procedures.

Course Enquiry

If you’d like to enquire about any of our training courses, please get in touch.

01621 892613
Specialist Training

Customer Excellence Programme

Brilliant renewable heat systems, backed up by brilliant customer service. This is the essence of Innasol, and that’s why our Customer Excellence programme is so important. Because the best advertisement for renewable energy is very happy customers.

After every installation, our partners and installers ask for detailed feedback from their customers. They need to consistently maintain these high standards after installation, and throughout any servicing.

Meet The Team

Yasmin Bates

Training Administrator

‘I am proud to be part of the training team at Innasol. Our state of the art academy and extensive range of courses really sets the standard for the industry.’

Elmar Deutsch

ETA Training Manager

‘The best products stand out when matched with world-class training for our network of partners and industry professionals. In this competitive industry, it’s vital to stay one step ahead, and the Innasol Academy gives us this unfair advantage. I look forward to seeing you there!’

Christian Schober

IDM Training Manager

We provide brilliant training by professionals, for professionals. Which means the best products are seamlessly  integrated into our end customers’ applications. Thereby ensuring that we keep the product and service performance and quality high, from start to finish.’